Hits

  • Great user experience
  • Strong welcome bonus
  • High-tech and innovative platform
  • Attention to detail for Indian players

Misses

  • No sportsbook
  • No app
  • No Hindi language options
Deposit Methods
Ecozpay
Neteller
NET Banking
Skrill
RupPay
VISA
Expert Review

Genesis has already whisked us away to another planet with Casino Planet, but how about today we go to another dimension – a virtual one, perhaps?

That’s right, today we’re diving deep into the world of Casoola, an innovative and exciting new casino available to Indian players with a whopping 1,300 games on offer – from slots to table games and live casino.

Plus, with the ability to play with INR, Casoola has made the effort to welcome Indian players with open arms!

We are always excited to review another of Genesis’ brands, as they are known for inventive concepts, strong user experience and fantastic attention to detail – and Casoola is no different in this respect.

Casoola’s site is themed with vibrant red as its base colour, using a fun and exciting cartoon art style to whisk players away to the world of Casoola, a video game experiment gone wrong – in all the right ways. The art style reminds us of one of our all-time favourite cartoons, Futurama, and we love that the theme seems to pay homage to that.

The story behind the casino centres around Spike, who was sucked into a VR video game created by his flatmate Baz – right into the heart of a world called Casoola. Thanks to a mischievous pet-bot Baz created for Casoola, Caszilla, Spike now must explore this wonderful, wacky world, befriending its native friendly robots and chasing down free spins and bonuses!

Thanks to its responsive design, Casoola can be enjoyed on both desktop and mobile devices, but there’s no app just yet. While this is always a nice added bonus, the site works so well on mobile browsers that it isn’t entirely necessary.

Before we crack on with the review, let’s first take a look at the legal information for Casoola and the brand operator, Genesis.

Incorporated under the laws of Malta (C65325), Genesis Global Ltd is registered at 28, GB Buildings, Level 3, Watar Street, Ta’ Xbiex, XBX 1301, Malta. Genesis is licensed and regulated by the Malta Gaming Authority (MGA) with licence number MGA/B2C/314/2015, which was issued on the 5th August 2016. It is also licensed and regulated by the Great Britain Gambling Commission with licence number 000-045235-R-324169-008.

Casino Games at Casoola

With over 1,300 games on offer, there’s plenty to choose from – and that includes some all-time favourites. But let’s not get too ahead of ourselves, there’s plenty of time for unpacking the full offering in just a moment.

Scrolling down on the homepage, players will find the slots library, which is broken down into game categories, just below the live feeds for winners and jackpots.

The library is split out into hot games, slots and jackpots, live casino, casino games and game providers, with a secondary navigation bar under each category allowing for further filtration – we’ll look at these a bit more closely as we move to break down the different offerings in just a moment.
In the hot games section, you can sort by popular games, new games, live casino, trending now and seasonally themed games – as of writing, that’s Christmas!

Under the game providers section, seasoned online casino players who know their favourite developers and game types well can browse through the fantastic Casoola partners, including the likes of Microgaming, iSoftbet, Quickspin, Big Time Gaming and Yggdrasil.

There’s also a search function, which is located don’t the top left of the site, where users can look for their favourites.

Slots and Jackpots

Slots are the heart and soul of an online casino, so we’d expect nothing less than a top-notch selection – and that’s just what you get at Casoola.
Looking quickly at the subcategories, the slots and jackpots section – which can be filtered by video slots, jackpots, classic slots, megaways, feature buy and must fall jackpots – there are many options to choose from.
As highlighted above, Casoola has partnered with some of the best providers in the industry to stock its library of games, granting it access to player favourites like Starburst, Book of Dead and Gonzo’s quest
In terms of jackpots, there’s currently 60 on offer for players to choose from, featuring massive wins from titles like Divine Fortune, Mega Moolah and Hall of Gods. Unlike some of its competition, Casoola has made sure to really think about the user experience here, ensuring to list the live jackpot amounts on the game tiles so players can easily choose where to hedge their bets.
There are 34 megaways titles, like Bonanza and Gonzo’s Quest Megaways, too really up the ante on a players’ slots experience, too.
Looking over the selection, there’s plenty here for Indian players to choose from, and a healthy variety when it comes to themes, features and ways to win, too, so we’re confident that Indian players will have no shortage of fun when playing with Casoola’s slots and jackpots.

Table Games

Next up, we’ll run through our findings from Casoola’s table games selection.
Casoola’s selection of table games can be found under the casino games tab, wherein users will see three sections – roulette, blackjack and other games.
There are 21 roulette games in total as well as 24 blackjack games. In the other games tab, players can also find various other favourites like baccarat, sic bo, dragon tiger and craps.
It’s a fairly healthy selection of table games, though we’d like to see a little more variety, especially when it comes to the European classics that many other international online casinos offer.

Live Casino

Finally, let’s look at the live casino offering at Casoola. Clicking through to the live casino tab will bring up four filters – roulette, blackjack, baccarat and other games.
There are 22 roulette games, 24 for blackjack and 18 for baccarat, with the other games section hosting additional options such as sic bo, dragon tiger and Indian favourites like Teen Patti and Andar Bahar.
All of the live dealer games are powered by Evolution Gaming, which longtime online casino fans will know as one of the most established providers in its field with a history of great gameplay and great dealers.
Considering the age of the site, it’s a pretty healthy live casino they’ve got on offer here, however, we hope to see the selection expand to include greater varieties, and perhaps even some more authentically Asian experiences.

Customer Support at Casoola

We’re almost done with today’s review, but first, we’re going to touch on a crucial component of an online casino offering – customer support.
If a player ever has a problem or query, it’s vitally important for a casino brand to offer top-notch, quick and easily accessible customer support. Casoola, of course, has done just that.

The fastest way to contact any online casino will generally be through its live chat service, but unfortunately, this is only available if you are logged in to the site.
There’s also an extensive FAQ section on the site, where most simple enquiries will be answered and there is an abundance of information available on key elements of Casoola’s offering.

There are three ways that a player can connect with the team at casoola:

Responsible Gambling

Before we conclude today’s article, it’s important to note the approach that Casoola has taken towards responsible gambling.
As with any reputable, respectable and responsible site, Casoola has a dedicated landing page for responsible gambling, where players or their loved ones can access all of the necessary information they may need to determine the risk of problem gambling, as well as the resources for supporting those with existing issues.
This includes self-assessment tests, information on setting limits and external resources such as Gamstop, Gambling Anonymous and Gambling Therapy.

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Deposits and Withdrawals
Ecozpay
Neteller
NET Banking
Skrill
RupPay
VISA
Casoola Deposit and Withdrawals

While payment methods aren’t the most glamorous thing about any site and certainly aren’t the first thing most players would think of, getting the right balance of methods, localisation and, where applicable, fees, is business-critical for an online casino.
That’s because it’s the most regular touchpoint a brand has with a customer outside of the games themselves, and one which can make or break a users experience.
We’re pleased to note, then, that payments are an area where Casoola really excels – especially when it comes to providing a strong experience for Indian players.
Plus, all transactions are completely free of fees from Casoola – but players should always check with service providers to ensure that they won’t get stung later.

In addition to the usual VISA/Mastercard options, Casoola has made UPI and Netbanking transfers available, as well as e-wallets such as Skrill, Neteller, Ecopayz, Jeton, MuchBetter and AstroPay. There are also options for American Express and Diners Club International.

For withdrawals, only the e-wallets are available as well as UPI and Netbanking.

The deposit and withdrawal minimum is ₹800 across all methods. The deposit maximum is ₹400,000, and the withdrawal maximum is ₹180,000 on all methods with the exception of UPI and Netbanking, where the maximum is ₹200,000

Deposits are always instant, and except for UPI/Netbanking, which take 2-3 days, so too are withdrawals.

Of note – all reputable casinos will ask for proof of identity before first deposit in order to comply with anti-money laundering and know your customer regulations, so don’t be concerned if Casoola asks for identification documents such as a passport, driving license or other proof of address/identity documents.

Casino Games at Casoola

With over 1,300 games on offer, there’s plenty to choose from – and that includes some all-time favourites. But let’s not get too ahead of ourselves, there’s plenty of time for unpacking the full offering in just a moment.

Scrolling down on the homepage, players will find the slots library, which is broken down into game categories, just below the live feeds for winners and jackpots.

The library is split out into hot games, slots and jackpots, live casino, casino games and game providers, with a secondary navigation bar under each category allowing for further filtration – we’ll look at these a bit more closely as we move to break down the different offerings in just a moment.
In the hot games section, you can sort by popular games, new games, live casino, trending now and seasonally themed games – as of writing, that’s Christmas!

Under the game providers section, seasoned online casino players who know their favourite developers and game types well can browse through the fantastic Casoola partners, including the likes of Microgaming, iSoftbet, Quickspin, Big Time Gaming and Yggdrasil.

There’s also a search function, which is located don’t the top left of the site, where users can look for their favourites.

Slots and Jackpots

Slots are the heart and soul of an online casino, so we’d expect nothing less than a top-notch selection – and that’s just what you get at Casoola.
Looking quickly at the subcategories, the slots and jackpots section – which can be filtered by video slots, jackpots, classic slots, megaways, feature buy and must fall jackpots – there are many options to choose from.
As highlighted above, Casoola has partnered with some of the best providers in the industry to stock its library of games, granting it access to player favourites like Starburst, Book of Dead and Gonzo’s quest
In terms of jackpots, there’s currently 60 on offer for players to choose from, featuring massive wins from titles like Divine Fortune, Mega Moolah and Hall of Gods. Unlike some of its competition, Casoola has made sure to really think about the user experience here, ensuring to list the live jackpot amounts on the game tiles so players can easily choose where to hedge their bets.
There are 34 megaways titles, like Bonanza and Gonzo’s Quest Megaways, too really up the ante on a players’ slots experience, too.
Looking over the selection, there’s plenty here for Indian players to choose from, and a healthy variety when it comes to themes, features and ways to win, too, so we’re confident that Indian players will have no shortage of fun when playing with Casoola’s slots and jackpots.

Table Games

Next up, we’ll run through our findings from Casoola’s table games selection.
Casoola’s selection of table games can be found under the casino games tab, wherein users will see three sections – roulette, blackjack and other games.
There are 21 roulette games in total as well as 24 blackjack games. In the other games tab, players can also find various other favourites like baccarat, sic bo, dragon tiger and craps.
It’s a fairly healthy selection of table games, though we’d like to see a little more variety, especially when it comes to the European classics that many other international online casinos offer.

Live Casino

Finally, let’s look at the live casino offering at Casoola. Clicking through to the live casino tab will bring up four filters – roulette, blackjack, baccarat and other games.
There are 22 roulette games, 24 for blackjack and 18 for baccarat, with the other games section hosting additional options such as sic bo, dragon tiger and Indian favourites like Teen Patti and Andar Bahar.
All of the live dealer games are powered by Evolution Gaming, which longtime online casino fans will know as one of the most established providers in its field with a history of great gameplay and great dealers.
Considering the age of the site, it’s a pretty healthy live casino they’ve got on offer here, however, we hope to see the selection expand to include greater varieties, and perhaps even some more authentically Asian experiences.

Is Casoola safe?

While Casoola is a very new brand, Genesis is not a new operator, running many brands and holding respected licenses for a number of years.

As we mentioned above, too, Genesis is regulated not only by the MGA but also by the Great British Gambling Commission. Both of these licenses hold immense sway in the industry, but especially the latter, which is known for its stringent rules and swift action against bad actors.

Genesis is also well recognised for its customer treatment and has a lot to lose if they get this wrong. With so many brands operating across major markets, any damage to the operator’s reputation could have serious consequences, so we imagine they will be behaving with incredible care to avoid this.

In addition to these licenses, Casoola also uses secure socket layer (SSL) technology to secure all information exchange to and from the site, meaning player data cannot be read by anyone except the intended recipient.

All reputable sites will ensure that payment methods are PCI compliant, too, ensuring the utmost safety for a players card across the entire process – all the way from deposit to withdrawal.
With all of this and its robust approach to account security and data privacy in mind, too, we are confident to say that Casoola is a reputable, safe and secure site for our Indian players to enjoy.

Luckydays Casino
Casoola’s Welcome Bonus
Players should always be excited for this section of our reviews – it’s time to look at the welcome bonus!
What better way to start your experience at Casoola than with a stellar ₹30,000 welcome bonus + 20 free spins on selected games.
The bonus will be split across the first four deposits in the following way:

  • 1st deposit – 100% bonus match up to ₹10,000 + 20 free spins on selected games by selecting the bonus from the dropdown box at the cashier
  • 2nd deposit – 50% up to ₹10,000 using code WCAINDIA2
  • 3rd deposit – 25% up to ₹5000 using code WCAINDIA3
  • 4th deposit – 25% up to ₹5000 – WCAINDIA4

This bonus is only eligible for new players, of course, and the minimum deposit is ₹800 for each bonus. There is a 40x wagering requirement on the bonuses before any withdrawal of bonus funds or winnings can be made, and deposits made by Skrill or Neteller are not eligible.

The free spins are valid for 72 hours upon activation, unless otherwise stated, and players should note that the maximum withdrawal from free spins is ₹8000.

Our coverage of these terms is not exhaustive, and as Casoola can change these at any given moment, we strongly recommend all readers to check out the bonus terms and conditions page.

But wait… there’s more!

There is also a live casino welcome offer on Casoola – now, while you can only sign up for one welcome bonus, it’s always exciting to see a site offer some variety!

This welcome bonus offers a 100% bonus match up to ₹8000 – a player needs to simply select the live casino bonus when making their first deposit and watch as the rupees roll in.

This welcome bonus can only be used on live casino games, including all roulette and live blackjack games, as well as Dream Catcher, Teen Patti and Andar Bahar. All other live casino games (baccarat, poker, top card, etc.) are excluded.

The minimum deposit, as with the main casino welcome bonus, is ₹800, and the wagering requirement is 40x.

Regular promotions
In addition to the welcome bonus, Casoola also offers a number of regular promotions which players can use to heighten the excitement of playing on the site even further!
For example, as of writing, there are five active promotions, including a seasonal Christmas promotion with daily chances to win, weekly prize drops and tournaments, and weekend surge bonuses of 50% up to ₹8000.
As Casoola has a strong focus on gamification, we do not doubt that player-centric competitions and winning opportunities will continue to be at the core of its offering.
There’s also a VIP program, granting players access to significant perks such as dedicated account management, exclusive bonuses and promotions, VIP birthday treats and enhanced personalisation for customer service and withdrawals.

Customer Support at Casoola

We’re almost done with today’s review, but first, we’re going to touch on a crucial component of an online casino offering – customer support.
If a player ever has a problem or query, it’s vitally important for a casino brand to offer top-notch, quick and easily accessible customer support. Casoola, of course, has done just that.

The fastest way to contact any online casino will generally be through its live chat service, but unfortunately, this is only available if you are logged in to the site.
There’s also an extensive FAQ section on the site, where most simple enquiries will be answered and there is an abundance of information available on key elements of Casoola’s offering.

There are three ways that a player can connect with the team at casoola:

Responsible Gambling

Before we conclude today’s article, it’s important to note the approach that Casoola has taken towards responsible gambling.
As with any reputable, respectable and responsible site, Casoola has a dedicated landing page for responsible gambling, where players or their loved ones can access all of the necessary information they may need to determine the risk of problem gambling, as well as the resources for supporting those with existing issues.
This includes self-assessment tests, information on setting limits and external resources such as Gamstop, Gambling Anonymous and Gambling Therapy.

Expert Review

Genesis has already whisked us away to another planet with Casino Planet, but how about today we go to another dimension – a virtual one, perhaps?

That’s right, today we’re diving deep into the world of Casoola, an innovative and exciting new casino available to Indian players with a whopping 1,300 games on offer – from slots to table games and live casino.

Plus, with the ability to play with INR, Casoola has made the effort to welcome Indian players with open arms!

We are always excited to review another of Genesis’ brands, as they are known for inventive concepts, strong user experience and fantastic attention to detail – and Casoola is no different in this respect.

Casoola’s site is themed with vibrant red as its base colour, using a fun and exciting cartoon art style to whisk players away to the world of Casoola, a video game experiment gone wrong – in all the right ways. The art style reminds us of one of our all-time favourite cartoons, Futurama, and we love that the theme seems to pay homage to that.

The story behind the casino centres around Spike, who was sucked into a VR video game created by his flatmate Baz – right into the heart of a world called Casoola. Thanks to a mischievous pet-bot Baz created for Casoola, Caszilla, Spike now must explore this wonderful, wacky world, befriending its native friendly robots and chasing down free spins and bonuses!

Thanks to its responsive design, Casoola can be enjoyed on both desktop and mobile devices, but there’s no app just yet. While this is always a nice added bonus, the site works so well on mobile browsers that it isn’t entirely necessary.

Before we crack on with the review, let’s first take a look at the legal information for Casoola and the brand operator, Genesis.

Incorporated under the laws of Malta (C65325), Genesis Global Ltd is registered at 28, GB Buildings, Level 3, Watar Street, Ta’ Xbiex, XBX 1301, Malta. Genesis is licensed and regulated by the Malta Gaming Authority (MGA) with licence number MGA/B2C/314/2015, which was issued on the 5th August 2016. It is also licensed and regulated by the Great Britain Gambling Commission with licence number 000-045235-R-324169-008.

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Reflecting on our time at Casoola, we’re pleased to report that the site gave us everything we were hoping for and more.
There are no two ways about it – Genesis knows how to put on a show when it comes to online casinos, and Casoola is no different. It is vibrant, technologically advanced and just plain fun, which is all we can ask for when it comes down to it.
The game selection is fantastic, and while it could do with a little growth, sitting on a fairly standard number of 1,300 games, among these titles are so many hits that will bring players back time and time again – so we can’t complain.
Plus, Casoola really has taken the needs of its Indian players to heart, providing adequate payment methods, having no fees and ensuring to include Indian favourites in the live casino.
Having an international phone line is great, but for both the benefit of the site and the service team, we’d love to see the language options expand to include Hindi – with this small change will come a wave of support from loyal Indian players.
With that said, however, Casoola is a truly unique experience that we’re sure any player will love, but we’re especially excited to see our Indian readers start their journey to another dimension. So, it’s time to set your imagination free and dive into the robotic, revolutionary world of Casoola – we’ll see you there!

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